About Internet Heroes


Internet Heroes was founded to help maximise your Digital Investments at your home and office. With the rise of usage and dependency on technology, we believe you should have the option of calling on an affordable technical resource that you can rely on to provide professional, helpful, effective support and assistance.

We install, optimise, repair, and make technology simple so you don't have to waste your time with manuals and heaps of cables.


We understand that each computer user has their own needs. Looking for a customised personal computer set-up? Want to synchronise your mobile phone with your computer? The team at Internet Heroes is ready and waiting to serve you.


Our Heroes will see the situation from your point of view and find the right solution for you - even if it's simpler and less expensive than you expected.


And we'll leave you with the knowledge you need to keep things running smoothly once we've left.

What Our Heroes Do

Start-Up


  • Configuration – we properly install existing or new computers
  • Internet – we connect you using the fastest configuration and the latest browser
  • Software applications – we set up and train you on your software applications
  • E-mail – we register, set up and configure an optimum e-mail account for you, with anti-virus and anti-spam software
  • Security - virus, spyware, malware, ad-ware, firewalls etc
  • Storage and back-up – fully integrated, daily or weekly
  • Printing/Faxing/Scanning – we configure and set up your gadgets to unleash their full potential
  • Synchronise – mobile phones, digital cameras, iPods, Palms, Pocket PCs etc

Networking & Online


  • Troubleshooting – we repair, clean and clear all your computer clutter
  • Internet Access – we order, install, set up, upgrade or downgrade to your exact requirements
  • Wireless – set-up and share your computers wirelessly across your home and office

Hardware Upgrades and Installations

  • Drives – Blue Ray, DVD, CD, HDD etc.
  • Random Access Memory – upgrade or replace to help improve performance
  • Software – anti-virus, anti spyware, business applications, productivity suites and games
  • Peripherals – digital cameras, mobile phones, all-in-one printers, scanners, PDAs, and digital music players
  • Desktop Internal Cards – upgrade sound, video, networking and USB ports
  • Operating System – help purchase, install, upgrade and optimise MS Vista, XP, Server 2003, Exchange, Linux, Unix etc.
  • Maintenance – at your location, our office or remotely via VPN
  • OS Optimisation – we optimise your operating system, enhancing and installing the latest patches and upgrades to ensure optimum productivity.
  • Data Transfer – move any amount of data from a old computer to a new one or just simply back-up your vital information
  • System Tune-Up – our unique tune-up tools and software help optimise your systems
  • Application Service – perform maintenance and re-installation on your applications
  • Virus or Spyware – scan your systems, update virus lists and eradicate virus and spyware from your system

Why Internet Heroes?


Internet Heroes was founded to help maximise your Digital Investments at your home and office. With the rise of usage and dependency on technology, we believe you should have the option of calling on an affordable technical resource that you can rely on to provide professional, helpful, effective support and assistance.


Our focus is to maintain a team of highly qualified, trained and certified Heroes who have knowledge and experience in a broad range of technology subjects. Our customer service model is designed to adapt to your needs and offer an unparalleled level of customer service and support which will in time help us position our Heroes as industry experts.


Under the umbrella of our parent company - which is a Microsoft Gold Partner - all our clients, ranging from individuals, small and medium sized businesses to large corporations, are assured of the highest levels of assistance and support.


Our unique customer relationship management system called ‘Be My CRM Hero’ provides our Heroes real-time service call tracing, scheduling and management, and search capabilities that bring up instant solutions for today’s most common technology issues. Our ever expanding knowledgebase helps us service you quickly and effectively. There are even times when we may not have to charge you or touch your computer in order to fix a problem. The solution might be just a few clicks away in our knowledgebase.

Customer Feedback

What makes a Internet Hero?


Our Heroes need to have a combination of technical knowledge, experience, determination, a healthy curiosity about technology, and the desire to help and support others. Our Heroes are really into what they do, and that's why they're dedicated to doing a great job.


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